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Regarding shipping and delivery, leFather manages logistics for both air shipments and bulk orders via multiple transport modes, including air freight, railroads, and roll-on/roll-off (ro-ro) ships. To ensure the secure delivery of leather goods, each individual carton box is carefully packed to prevent any damage during transit. This meticulous attention to packaging reflects leFather's commitment to providing high-quality products to its customers, regardless of the shipping method used.Incoterms EXW , DAP , DDP , CIF and FOB is available.
Insurance
Given the high value of our leather collections, logistics for shipping requires comprehensive insurance to protect the goods in transit. To ensure that our products are securely delivered, leFather arranges for insurance coverage for all shipments, offering peace of mind to our clients and safeguarding against any potential loss or damage. This approach underscores our commitment to delivering quality products with the utmost reliability and security throughout the shipping process
Sampling
For sampling purposes, leFather provides leather collection items or leather swatches of various quality hides, including cow and calfskin leather, with different finishes. When you request a custom development project, we tailor the sampling process by evaluating the specific steps required to achieve the exact product you desire. This customized approach ensures that each sample meets your expectations and serves as an accurate representation of the final product. Our attention to detail and flexibility in the sampling process are designed to facilitate smooth collaboration and deliver outstanding results.
After Sales Service
Our B2B clients are a vital part of our operations, and we stand by the quality of the work we deliver. Our sales and technical teams at the workshop are always ready to listen to your feedback and provide assistance whenever needed. If any unexpected issues arise, we are prepared to address them promptly, offering to replace defective items and do our utmost to cover any related costs.
Moreover, if you have additional feedback regarding product development, we welcome your insights. Your suggestions help us stay abreast of the latest trends and better understand the needs of the end customer. This collaborative approach underscores our commitment to providing exceptional service and continuously improving our products.We are committed to supporting you as you select the most suitable items from our Oleatex collection. Our team is readily available to guide you through the selection process, ensuring you find the perfect vegan products to meet your specific needs and preferences. By choosing from our Oleatex collection, you not only embrace sustainability but also contribute to a more environmentally conscious approach to fashion and accessories.